Mobile Banking Details

Mobile banking is the quickest and most convenient way to do your banking.  It gives you quick and clear access to your online banking at Standard Bank. Downloading the app on your app store is free, and setting it up only takes a few minutes. It’s the perfect compliment to your online banking product, and you can take it wherever you go. In the app (available for both phone and tablet), you are able to:

  • Mobile Deposit: Deposit checks with just a photo
  • People Pay: Pay nearly anyone with only a phone number or e-mail address
  • Card Controls: Turn your debit card on/off and limit where your card can be used
  • Transfer money between Standard Bank accounts
  • Pay bills
  • Pay your Standard Bank loan payment
  • View balances of checking, savings, investment, and loan accounts.
  • View account activity
  • View Standard Bank locations
  • Search for surcharge-free PNC ATMs*

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Mobile Deposit

Deposit Your Checks Anywhere….Anytime!

Deposit your checks without even stepping foot inside the bank! With our mobile app, you can take a picture of your check, and funds will typically be available the next day.

How do I deposit a check? Deposit up 10 checks or $4,000 per day AND up to 50 checks or $7,500 within a 25 business day period. See disclosures and details.

  1. Log in to the app with your online banking login credentials
  2. Tap the top left menu button and select “Check Deposit”
  3. Endorse the back of your check with:

  4. Follow the prompts:
    • Take a picture of the front and back of your check
    • Enter the amount you are depositing
    • Choose the account to which you wish to deposit your check
    • Enter your e-mail address for a confirmation
  5. Verify your information and tap “Approve”

Third-party carrier message and data rates may apply while using Mobile Deposit on Standard Bank’s mobile app.

 

 

 


People Pay (P2P)

Pay nearly anyone with just a mobile phone number or e-mail!

People Pay (P2P) allows you to pay nearly anyone via an e-mail or mobile phone number (up to $500 per day, per transaction. See details). Supported by top-level security, People Pay saves you the hassles, expense, and time spent with paper checks.

You can use People Pay in online banking or through our mobile app. Payees will be sent a link to our secure online banking site to claim their money and put it into the bank or PayPal® account of their choice (within the U.S).

 

 

 

 

 

 

 

 

 

How do I enroll in People Pay? Before you use People Pay online or through our app, you need to first enroll and be approved to use People pay.

  1. Log in to online banking
  2. Click the blue “Make Payments” tab
  3. Agree to the “Terms and Conditions”
  4. Click “Enroll”
  5. Someone from our local Customer Care Center will call you within 24 hours (Monday-Friday) to verify your enrollment

How do I use People Pay on my computer?

  1. Log in to online banking
  2. Click the blue “Make Payments” tab
  3. In the left hand menu box, click “Pay People”
  4. Fill out a simple form and follow the prompts

How do I use People Pay in the mobile app?

  1. After you have been approved to use People Pay, log in to the app with your online banking login credentials
  2. Tap the top left menu button and then choose “People Pay” (or the “+” button on the home screen)
  3. Fill out a simple form and follow the prompts (People Pay transactions are limited to $500 per transaction and $500 per day.)

 

People Pay transactions are limited to $500 per transaction, $500 per day, per delivery channel (Account to Account; E-mail or mobile phone number; PayPal®). Transactions are limited to deposit to U.S. accounts only. Transactions may be immediate or have a slight delay from time of acceptance. Payments sent to a mobile phone or e-mail will expire after 30 days. Payments conducted through PayPal® will not expire, as they happen in real time and will either succeed or fail immediately. If the recipient does not wish to open a PayPal® account, you will have to allow the PayPal® payment to expire (after 30 days) before the debited amount is returned to your account.

 


Card Controls (Powered by SecurLOCK™)

 

 

 

 

 

 

 

 

 

 

Standard Bank puts the control in your hands with customized debit card preferences, settings, and alerts. Available only in the Standard Bank app, increase your debit card security with just a few taps. In addition, you have the convenience to enable/disable your debit card instantly!

Mobile card controls are available on Standard Bank’s mobile banking app for customers with Standard Bank debit cards. The service is free and easy to customize. After login, simply tap the “More” menu option and then “Card Controls.” From there, you can customize your debit card with the options below:

  • Turn your debit card on/off instantly
    Maybe your card was lost or stolen. Maybe you want to add an extra level of security. With card controls, instantly turn your debit card on/off with one quick tap. This feature offers peace of mind and instant security.
  • Set custom locations for your card
    Customize where in the world your card can be used. Choose your region based on a map/zone, zip code, your current location, and more! Transactions attempted outside of these regions will be declined. (Note: Bank suspicious activity monitoring still applies and takes priority over card control settings. Card controls will further limit any existing debit card restrictions by Standard Bank. To avoid debit card declines from an out-of-state purchase, contact our Customer Care Center or your local office before traveling.)
  • Limit transaction types
    Do you only use your debit card for certain types of transactions? Customize which types of payments are permitted based on the transaction types you choose. Match your controls to your debit card spending habits.
  • Limit merchant types
    Limit what types of stores and services have access to processing payments with your debit card. Simply tap the slider to enable or disable certain categories of merchants or stores.
  • Set transaction spending limit
    When a card is stolen, criminals spend as much as possible as quickly as possible. Limit the risk to your account by setting a transaction limit (which can be changed at any time). Any transaction higher than your limit will be declined. (Note: Standard Bank’s $1,000 transaction debit card limit remains effective.  Users need to choose a transaction limit under $1,000.)
  • Custom alerts and push notifications
    When you enroll in card controls, you will automatically receive push notification alerts for every transaction made with your card. Further customize or disable these notifications in the “Alert” section of mobile banking.

 


Standard Bank Text Banking

What is text banking? Text banking gives you access to your accounts via text (SMS) messages on your mobile phone. If you don’t have a smart phone (but want quick account information) this is a fast, easy way to get information quickly. After you enroll your phone, all you do is text command (see below) to Standard Bank’s shortcode: 49794.

How do I enroll in text banking?

  1. Log in to your online banking (on your computer)
  2. Click “Manage Mobile Banking Settings” on the left side menu box
  3. Enter your phone number
  4. Click “Activate”
  5. Follow the on-screen directions and obtain a confirmation code

What are the text banking commands?

Text the following code(s) to Standard Bank’s shortcode: 49794:

B to check balance H shows history HELP to get help C to view a list of commands L to login STOP to stop text banking

The wireless carriers are not liable for delayed or undelivered messages. One text message per query. Message and data rates may apply. Learn more at Standard Bank’s Terms and Conditions. For more  help, call our local Customer Care Center during local business hours: 1-866-856-2265. Supported carriers for text banking include AT&T, T-Mobile, U.S. Cellular, Sprint, Verizon Wireless, MetroPCS, Cricket (see more here).


STATLine (Telephone Banking)

What is STATLine? STATLine is Standard Bank’s toll-free, automated telephone banking system. With 24/7 access to your deposit and loan accounts, you will have important account information at your fingertips in minutes!  Simply call 1-877-856-BANK (2265) from any touch-tone phone and follow the voice instructions.

Need help with telephone banking?  Please call (724) 547-7515.

STATLine Phone Menu:

PRESS 1 if you are calling from a touch-tone phone.

Then PRESS:

  1. Deposit Account Information 1. Checking Account 2. Money Market 3. Savings Account 4. Certificate of Deposit
  2. Transfer Funds Between Accounts
  3. Loan Account Information 1. Mortgage Loan Information 2. Installment Loan Information 3. Commercial Loan Information 4. Line of Credit Information
  4. Interest Rates & Community Information 1. Interest Rates 2. Special Information 3. General Information 4. Community Information
  5. Change Your PIN
  6. Verify Funds in an Account

These phrases are played at the end of the main menu.

  • To speak to a customer service representative, press 0
  • To end this call, press 9 at any menu

These phrases are played at the end of each menu (with the exception of the main menu).

  • To speak to a customer service representative, press 0
  • To return to the previous menu, press the * key
  • To return to the main menu, press 8
  • To end this call, press 9 at any menu

 


* Surcharge-free access to all Standard Bank and PNC Bank ATMS. PNC Bank is a registered trademark of The PNC Financial Services Group, Inc. PNC Bank, National Association. Member FDIC. Apple, iPod, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Android and Google Play are trademarks of Google Inc.
 
Third-party carrier message and data rates may apply.

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Did You Know? 

Did you know you have surcharge-free access to over 9,000 ATMs in the PNC Bank and Standard Bank networks?

Click here to search for a surcharge-free PNC Bank ATM