Coronavirus (COVID-19) Hours and Availability
Due to the coronavirus precautions and safety measures, please see our news section for affected office and drive-up hours. They are different than our normal business hours.
Office Locations and Department Phone Numbers
Need help with your Standard Bank loan? Call our Residential Loan Servicing Department: (412) 856-0357
Need to find a mortgage loan originator? Start here. Interested in a home equity loan? Call your local office.
Need help with your Standard Bank account or online banking?
Standard Bank account questions (during regular business hours): 1-866-856-Bank (2265) or contact one of our convenient locations
24/7 Debit card help: 1-800-236-2442
24/7 Online banking or mobile app help: 1-888-722-1323
Lost or stolen debit card?
Losing your debit card can be a scary experience, but rest assured, you will NOT be responsible for any fraudulent charges on your card. Simply follow these steps to shut down your lost card and order a new one:
- During weekday business hours, call our local Customer Care Center at 1-866-856-Bank (2265) or for after business hours, call 1-800-236-2442. Our friendly representatives will deactivate your lost or stolen card immediately.
- Next, stop into your local community banking office so they can reissue you a new debit card. You will need to sign an authorization form and choose a new pin number.
- Your new card will come in the mail within 7-10 business days (if you did not choose a new pin, a letter with your new pin number will come in the mail a few days later).14sbpa
Surcharge-free ATM Network
Standard Bank customers have surcharge-free access to over 9,000 ATMs. These ATMs represent the entire PNC Bank® ATM network. You can use all PNC Bank® ATMs with NO SURCHARGES from either PNC Bank® or Standard Bank.* Click here to search for a surcharge-free PNC Bank ATM * Surcharge-free access to all Standard Bank and PNC Bank® ATMS. PNC Bank® is a registered trademark of The PNC Financial Services Group, Inc. PNC Bank®, National Association. Member FDIC.