Office Locations and Department Phone Numbers
Need help with your Standard Bank loan? Call our Residential Loan Servicing Department: (412) 856-0357
Need to find a mortgage loan originator? Start here. Interested in a home equity loan? Call your local office.
Need help with your Standard Bank account or online banking?
Standard Bank account questions (Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday 7:00 a.m. to 12:00 p.m.): 1-866-856-Bank (2265) or contact one of our convenient locations
24/7 Debit card help: 1-800-236-2442
24/7 Online banking or mobile app help: 1-888-722-1323
Lost or stolen debit card?
Losing your debit card can be a scary experience, but rest assured, you will NOT be responsible for any fraudulent charges on your card. Simply follow these steps to shut down your lost card and order a new one:
- Call our local Customer Care Center at 1-866-856-Bank (2265) (Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday 9:00 a.m. to Noon) or for after business hours, call 1-800-236-2442. Our friendly representatives will deactivate your lost or stolen card immediately.
- Next, stop into your local community banking office so they can reissue you a new debit card. You will need to sign an authorization form and choose a new pin number.
- Your new card will come in the mail within 7-10 business days (if you did not choose a new pin, a letter with your new pin number will come in the mail a few days later).
Surcharge-free ATM Network
Standard Bank customers have surcharge-free access to thousands of ATMs! These ATMs represent the entire Standard Bank, Dollar Bank, Freedom Alliance, and PNC Bank® ATM networks*. Please use the links below to help you find ATMs within these networks:
Dollar Bank Locations
Freedom Alliance ATM Locator
PNC Bank Locations
* Surcharge-free access to all Standard Bank and PNC Bank® ATMS. PNC Bank® is a registered trademark of The PNC Financial Services Group, Inc. PNC Bank®, National Association. Member FDIC.
Office Locations: