FDIC Consumer Education

FDIC Consumer Education

January 26, 2006 – A new FDIC online tool was released to help educate consumers how to better protect their computers and themselves from identity theft, and steps to take if they have been victimized. The presentation: Don’t Be an On-Line Victim: How to Guard Against Internet Thieves and Electronic Scams is on the FDIC’s website. If you are a victim of identity theft please follow the steps provided on www.ftc.gov/idtheft.


ATTENTION ALL STANDARD BANK CUSTOMERS:

Standard Bank values your business and the privacy of your personal and account information. Standard Bank Associates will never request confidential information through e-mail and asks that you report any such requests to the bank immediately. Contact our Customer Care Center, Monday thru Friday from 9:00 a.m. to 4:30 p.m. at (412) 856-0352, to verify any requests for confidential information or to report any suspicious e-mails.
Our Security measures include:

  • Requesting ID at the teller window before granting access to your account
  • Asking specific questions during phone transactions
  • Guarding Online Banking transaction including Bill Payment with encryption and passwords, and masking all account numbers from online transmission
  • Limiting the amount of ATM withdrawals
  • Offering zero liability if your Standard Bank CheckCard is used fraudulently
  • Adhering to the requirements of our Privacy Policy

Customer Identification Notice

Important Information About Opening An Account

On September 11, 2001 our lives changed forever. In an effort to protect you and our country, the USA PATRIOT ACT was signed into law. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you: When you open an account , we will ask you for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see and copy your driver’s license or other identifying documents.

We proudly support all efforts to protect and maintain the security of our customers and our country.

What do we need to know?

A merger of equals involves everybody. If you know of an area that needs addressed or you have a concern that needs addressed, please fill out the form below.
  • Which department would handle the solution to your concern or comment?
  • Please describe as specifically as possible so we can answer you more quickly and accurately.

Be alert and pass it on!

Need Assistance?

1-866-856-Bank (2265)
Standard Bank's Customer Care Center is open during regular business hours. Our local representatives are awaiting your call! Need an office phone number? Visit our Locations page.