Preparing Your Business for Emerging Risks

If 2020 has shown us anything in business, it’s that emerging risks are hard to predict, but we still need to be prepared to address them. So, as entrepreneurs and business owners, you have two main questions to answer as you identify and prepare for emerging business risks: 1) What risks do you need to identify? and 2) How do […]

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Welcome 2021: The Power of Positive Thinking

  Welcome 2021! Finally, a new year with hopes for better health, less divisiveness, and getting back to a sense of stability and positive energy. 2020 was a hard, unpredictable year with plenty of things we could reflect back on: COVID-19, quarantines, vacation plans which fell apart, limited holiday celebrations, businesses closing, supply chain complications…and “what do you mean I […]

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Account Fraud and How to Protect Your Business

How often does account fraud really happen? Fraud can happen anywhere with any business; however, small businesses, can be especially vulnerable. This is because they usually lack the resources to implement internal controls, IT security, or properly segregate duties amongst limited staff. Historically, periods of economic misfortune or uncertainty drive higher rates of fraud as people may become desperate for […]

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Small Customer Service Tips that Make a BIG Difference

  We all have customer service stories. Some are good, some are bad. But have you ever really thought about the details that helped you shape your conclusion? Odds are, there were several factors you subconsciously weighed about your “good” or “bad” experience. Good customer service goes well beyond solving problems or completing a transaction. Good customer service means surrounding […]

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TEAMWORK: A Heartfelt Message from the CEO

  I’ve been thinking…. … about teamwork and how critical it is to an organization’s success. The strongest and best companies have a very deep understanding of teamwork; they know how vital it is to their personal success, organizational growth, and customer satisfaction. Let’s say you have a choice– …Play for a championship team ORnever come close to making the […]

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Standard Bank Appoints New CEO

Andrew (Andy) W. Hasley, CPA, MBA, President of Standard Bank, has been appointed by the Standard Financial Corp. Board of Directors to serve as President and CEO of Standard AVB Financial Corp. and Standard Bank effective July 1, 2020, succeeding current CEO, Timothy K. Zimmerman. Mr. Hasley is a seasoned executive with extensive professional experience in the financial institution industry. […]

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