At Standard Bank, a Promise is a Promise

When selecting a bank for your mortgage, home equity, or home equity line of credit needs, you might not be thinking about promises your bank or lending company should keep. But you should…a mortgage is a long-term commitment! Have you ever done business with a bank that just gives attention to just the “big” customers? It happens, and often leaves customers feeling rushed and confused. That’s because not every lending institution makes guarantees about the quality of service all of their customers can expect—but Standard Bank does.

Our Promises to Loan Customers

At Standard Bank, everyone we interact with, from current customers to community members, can expect us to uphold our promises. When it comes to loans, we’re very serious about making your experience a great one. Below are just a few of our commitments our loan customers, realtors, and builders can expect:

Personalized Products at Competitive Rates
No two loan circumstances are ever the same, and that’s why we tailor our solutions to meet your financial needs. It’s also why we offer an array of terms, options, and programs that can serve nearly every possible home loan need in our communities. In addition, we analyze rates on a daily basis to make sure we offer our customers competitive rates. You deserve the best offer we can provide. Expect nothing less from your bank.

Lending Education Matters to Your Happiness
With countless options available at our expert loan officers’ fingertips, we ensure they have proper training and real world experience (with an equally strong, customer-focused, processing team). Providing professional guidance for lending options is both a science and an art they all master. You’ll know you’re sitting down with one of our lending experts because they will answer each of your questions, making sure you’re comfortable during every step of the process, and ultimately making a great decision for your financial situation.

Great Customer Experience
We know every good plan starts with a lot of listening. You’re not just a number to us. We get to know you, your circumstances, your deepest financial hopes and fears, your expectations. By better understanding all these details, we customize our services specifically to you, not our bottom line. Regardless of your needs, we are here to help you navigate the entire lending process, and in many cases, provide support throughout the life of your loan.

Forward Thinking
The banking industry is changing rapidly; it’s not static, and neither are we. Innovation is in our DNA. Our team analyzes the latest technology, products, and market trends, and is always looking for better ways to support you. With more than 100 years of experience growing and thriving in the financial industry, we are here to help you do the same. How do you want your next 100 years to look?

 

We have many types of customers.

Like we said, we’re here to offer this same level of expert service to everyone in our community, and it may be more than you would expect. But just to be clear, we see you whether you are a:

New Customer
Welcome to Standard Bank! If you’re new here to community banking, let us show you around. Stop on by your local branch. Many of our new lending customers are surprised how easy it is to work with us.

Current Standard Bank Customer
Welcome back! Since we truly appreciate your loyalty, we created our products and services to work together for your benefit. You can expect the same great service and technology you’ve experienced with your checking or investment accounts from our lending department.

Realtor
You want the very best for your clients and so do we! Our realtors appreciate our one-on-one communication, quick turnaround and attention to detail. We offer conventional and government lending to maximize options, including state and government assistance programs and programs through the Federal Home Loan Bank of Pittsburgh. Regardless of your borrower’s needs, we are here to help.

Builder
Just as we work with local realtors, we also work with local builders! You help make our community better and we’re here to help you. We offer flexible draw schedules,12 months to build and one-time closings.

 

We’d love to work with you!

Interested in working with Standard Bank for your mortgage, home equity, or home equity line of credit? Contact one of our local mortgage loan officers (as listed on our website). We promise you won’t regret it.